Why Instagram and Facebook not working and how to solve

 

Facebook** and **Instagram** recently faced a major global outage, causing users to experience issues while logging in on both the apps and websites. If you're encountering problems, here are some troubleshooting steps you can try:

Instagram and Facebook not working what is happing

1. **On Computer**:

   - Refresh the page.

   - Close the page and reopen it.

   - Clear your browser cache by going to your browser settings.

   - Try using a different browser (for example, if you're on Chrome, try Firefox).

   - Restart your computer.

2. **On iPhone or iPad**:

   - Update the app.

   - Check your internet connectivity. For best results, connect to Wi-Fi before downloading.

   - Make sure you're connected to a reliable data or Wi-Fi network.

   - Close the app and reopen it.

   - Restart your device.

3. **On Android**:

   - Update the Facebook or Facebook Lite app.

   - Check your internet connectivity. For best results, connect to Wi-Fi before downloading.

   - Make sure you're connected to a reliable data or Wi-Fi network.

   - Close the app and reopen it.

   - Restart your device.

4. **On Mobile Browser**:

   - Refresh the page.

   - Close the page and reopen it.

   - Clear your cache.

   - Try using a different browser (for example, if you're on Chrome, try Firefox).

   - Restart your device.

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5. If the issue persists, consider the following:

   - Check if a specific feature is temporarily unavailable or if you've been blocked from doing something (such as posting, commenting, or sharing).

   - Search the Help Center for the specific issue you're experiencing.

   - If none of the above resolves the problem, it could be a bug or broken feature. You can report the issue:

     - On iPhone or Android: Shake your phone and follow the on-screen instructions.

     - On computer or iPad: Go to Help & Support and select "Report a problem."

     - On mobile browser: Tap "Report a problem" ¹.

Remember, outages happen occasionally, and the platforms may be working to resolve them. Patience and persistence are key! 🙌🏼.